RockShox TrailHead App is the starting point to get your suspension dialed in for the perfect ride. Tuning recommendations, upgrade information, and service support all in your hand, customized for your fork.

Rockshox Phone Number

2001 Jett & Judy TT, Metro and Judy TT special

RockShox Inc. Issues a Stop Sell Notice for 2001 Judy TT, Judy TT Special, Jett and Metro Front Suspension Bicycle Forks
COLORADO SPRINGS, Colo., Oct. 6 /PRNewswire/ -- RockShox, Inc. of Colorado Springs, CO, has issued a Stop Sell Notice to its customers for the 2001 Judy TT, Judy TT Special, Jett and Metro model front suspension bicycle forks that were built with compression rods that can fracture in use resulting in a loss of control and possible serious injury to the user. RockShox Inc. has received reports of 23 failures of the compression rods and 2 reports of minor injuries. Injuries included minor scrapes, abrasions and bruising.
RockShox has notified the United States Consumer Product Safety Commission regarding this issue and is working with the Commission staff to develop an effective corrective action plan as soon as possible. RockShox will be distributing recall notices with details of the corrective action plan and remedy to all customers and consumers as soon as the Commission staff has approved the plan.
RockShox front suspension bicycle forks subject to this notice are the 2001 Judy TT, Judy TT Special, Jett and Metro models. The 2001 Jett TT model comes in four colors -- black, silver, red and white with RockShox box shaped logos on the front of each leg and RockShox decals with the 'Judy TT' model designation running vertically on each leg. The 2001 Judy TT Special model comes in three colors -- red, white and black with RockShox box shaped logos on each leg and large 'Judy' decals running vertically on each leg. The 2001 Jett model comes in three colors -- black, silver and white with RockShox box shaped logos on each leg and RockShox decals with the 'Jett' model designator running vertically on each leg. The 2001 Metro model comes in three versions. The Metro SL comes in three colors -- black, white and silver with RockShox box shaped logos on each leg and Metro decals with the 'SL' version designator running vertically on each leg. The Metro XC comes in two colors -- black and silver with RockShox box shaped logos on each leg and Metro decals with the 'XC' version designator running vertically on each leg. The Metro C comes in three colors -- black, and silver with RockShox box shaped logos on each leg and Metro decals with the 'C' version designator running vertically on each leg. Additionally, all RockShox 2001 Judy TT, Judy TT Special, Jett and Metro model front suspension bicycle forks have serial numbers in two locations -- one engraved on the back side of the crown and a second one on a bar-coded sticker attached to the lower legs. These serial numbers will begin with 01 (example: 011F013448) designating the product as a 2001 model. Any RockShox front suspension bicycle fork with a serial number that does not begin with 01 is not affected by this recall.
The RockShox 2001 Judy TT, Judy TT Special, Jett and Metro model front suspension bicycle forks were sold as OEM equipment on various makes and models of bicycles and as aftermarket products primarily through independent bicycle dealers. These front suspension forks were first available in June of 2000 and as aftermarket products sold for approximately $89 - $149 depending on the model.
Consumers should stop riding their bicycles immediately. Consumers who need assistance with determining if their RockShox front suspension fork is affected by this notice should call the RockShox Recall Hotline at 886-888-6192. Consumers may also write RockShox -- RockShox Inc., Attn: Recall Task Force, 1610 Garden of the Gods, Colorado Springs, CO 80907.
This notice affects no RockShox product from previous model years or other 2001 RockShox model year products.
For More info click on the link below

Component Serial Number Locator (6.43 MB)

FullDecoder

Rockshox Fork Serial Number

Rockshox have a page on their website where you can put the serial number in and itll tell you what year it is. I going to be really helpful and say I can never remember the pages address though. Time for service for both, my Reba and Domain. I know the procedure and which replacement parts to by but I need to know which year my fork was produced. I got the series numbers: 2 and 2, but I did not find a hint for the year. Can you help me to find out?