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SOLVED: iPhone 5 cracked glass, but the screen still works - iPhone 5 - iFixit iPhone 5 Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. So just yesterday I doped my iPhone on the ground. I had already been cracked but the screen was working just fine, but after this last fall, the screen when completely black. Although all the buttons work, and I still can receive messages and calls from people, I just can't do anything about them since my phone is completely black. Part 5: Restore to fix iPhone touch screen not working issue This is an alternative means of achieving the same result as the previous solution. By Restoring your iPhone you might fix iPhone touch screen not working issue. However, you would also suffer from data loss as the device would return to its original manufacturer settings.

Accidents happen. If your screen gets cracked, we can help.

Support options

Schedule a repair

Make an appointment to bring your iPhone into an Apple Authorized Service Provider or the Genius Bar.

Schedule onsite service to have an Apple Authorized Service Provider come to your home or office to complete your device repair. Onsite service is available in select locations and has an additional site-visit fee. This additional fee will be waived if your iPhone is covered by AppleCare+.

Send in for repair

When you arrange to send in your iPhone for repair, we’ll send you a box with pre-printed labels to collect your iPhone, and then you can ship it to an Apple Repair Center at your convenience.

Every Apple repair with an Apple Authorized Service Provider, the Genius Bar, or an Apple Repair Center is performed by an Apple-trained technician using Apple precision tools. They deliver high-quality service using only genuine Apple parts, and your repair will be backed by Apple.

What to expect

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for screen replacement. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.

For a smoother repair process, back up your iPhone before service. Be sure you know your Apple ID and password.

iPhone screen replacement costs in the United States

The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, you'll pay additional costs. If your iPhone is covered by AppleCare+, see the AppleCare+ section.

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may offer different prices. Your Apple Authorized Service Provider may also offer onsite service for an additional site-visit fee. This additional fee will be waived if your iPhone is covered by AppleCare+.

All fees are in US dollars and are subject to tax. A $ 6.95 shipping fee will be added if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan. Accidental damage isn't covered by the Apple warranty. If your screen fails due to a manufacturing defect, it may be covered by the Apple warranty, an AppleCare+ plan, or consumer law.

Is your iPhone covered by AppleCare+?

If you have an AppleCare+ plan, you can use it to cover screen repair. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee or deductible, depending on your plan. If you don't have an AppleCare+ plan, you'll pay the out-of-warranty fee.

If your device is covered by AppleCare+ and you request onsite service, the additional onsite visit fee will be waived.

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

More information

Learn more about iPhone Repair and Service
Check the status of your iPhone repair
See exchange and repair programs

Warranty and legal

Read the Apple Limited Warranty
Learn more about consumer law
Update your proof-of-purchase
Check your coverage status
Read the Apple privacy policy

Leaving your Android or iPhone screen cracked makes your phone more susceptible to further damage, potentially leading to more costly repairs.

When trying to juggle all of life’s endless expenses, it’s easy to brush off iPhone and Android screen repairs until later. After all, your phone is still working so do you really need to fix it? Fixing your phone now instead of later could actually save you money.

A number of things can go wrong when your screen is cracked. For one, a multitude of cracks are prone to additional cracking. If your phone cracks too badly you won’t be able to read your screen any longer. Also, cracks allow water and other materials to seep beneath the surface and damage the fragile components beneath, creating more costly damage than a broken screen alone. Plus, actual chunks of your screen can embed deeper into the device or into the switches and openings, creating major damage.

If your iPhone screen is broken and something else goes wrong with your device, Apple will not accept your warranty for repairs. That’s one reason why making sure your screen is always in one piece is important. Your warranty will not cover replacement of the cracked screen. You’ll have to get the screen fixed elsewhere first in order for Apple to consider covering any other aspects of your device.

5 Drawbacks To Using A Smartphone With A Cracked Or Shattered Screen

#1. A Cracked Screen Can Easily Turn Into A Shattered Screen

If your phone is cracked, even slightly, it is at a much greater risk for completely shattering. It can shatter if you drop it, but it can also shatter from practically nothing at all. For instance, you simply set it down on your desk and suddenly the entire phone screen is in 10 million pieces.

#2. Your Phone Could Become Badly Damaged

Without the full protection of your screen, it’s very easy for major components to break. For instance, the digitizer is located directly behind your screen; this important component is responsible for interpreting your touch on the screen. When your screen is cracked, part of the digitizer is left exposed to things like dust, water and debris, all of which are capable of creating a lot of damage. Give it some time and it’s very likely that the digitizer will break, leaving you with far greater repairs to contend with.

Actual pieces of your phone’s screen can also get lodged deep into different parts of your phone, creating damage.

#3. The Glass Can Cut You

The glass can be sharp and cut you or create injury elsewhere. The glass could even embed into your skin. A single cut might not seem so bad, but imagine a bunch of tiny glass shards stuck in the tip of your finger.

#4. Decreases Phone Value

If you decide to sell your device it’s not going to be worth as much with a broken screen. By fixing your phone screen at the time it breaks, you actually help protect the long-term value of your device.

#5. It Looks Unprofessional

You carry your phone everywhere and people are going to notice if your screen is badly cracked. This can reflect negatively on you. It sounds silly but people make judgments based on anything they can gather from your outward appearance, including the state of your smartphone. Think about it: Would you trust someone you don’t know with your device if you saw that his/her smartphone was badly broken?

But I Just Can’t Fix My Broken Screen Right Now!

If money or time is too tight to fix your screen right this second, try using a screen protector to hold the cracks in place and prevent moisture from getting inside. It’s sort of like putting a Band-Aid on a broken bone, but it’s better than nothing.

Fix Iphone 5 Screen Cost

Should I Try To Fix My Cracked Phone Screen At Home?

Some phones are easier to fix than others, with Apple phones leading the way in difficulty. We don’t recommend fixing your screen on your own unless you have a decent amount of experiencing fixing the type of phone you have. There’s just too much room for things to go wrong and your phone to break even worse. Plus, it’s not cheap to buy all of the accessories you need to fix it in the first place, and it’s difficult to determine the actual quality of replacement parts purchased online.

Affordable Phone Repairs At My Broken Phone

Iphone 5 Cracked Screen

We can fix almost any broken screen on the spot and directly in front of you. We only use high quality replacement parts so that your device looks and functions as good as new post-repairs.